Heating & Cooling Expert Tips

Alverto Ramirez was my service tech. He came out to inspect and run a diagnostic on my AC unit which gave out two days ago. I’m a professional Union carpenter, and I personally take pride on details/specifics of job tasks. I also take pride on communication between the service personal and the client. Alverto did just that with me. He kept me informed showing me details of the issues, pointed out and gave alternative routes to fix the problems… He even went as far as educating me on specifics of tasks performing/services and best solutions.This by far is the example one can appreciate from one professional to another. Thank you hear round and Alverto for a great exampleship of professionalism and quality customer service.I just wish my landlords would’ve gave you guys the job for a full brand new install. Otherwise deff worth calling you guys for service

Rafeal is very friendly, competent & professional. I always dread when a repair technician arrives, as most want to sell new A/C units. These units cost thousands of dollars. All I want is to have it repaired & NOT be pressured to buy. Rafeal DID NOT pressure me. Rafeal and his partner Miguel were very informative. Rafeal allowed me to follow him onto my roof to watch what he was going to do. Everything, I asked of Rafeal & Miguel they did without reservation. Rafeal was NICE enough to check all 6 of my capacitors. The A/C’s capacitors & my extras. Rafeal showed me with his electrical instruments that my capacitors were good. Rafeal had Miguel check the compressor & explain to me how it works & how it’s broken down. Rafeal MADE SURE he took his time to explain in detail how my 35 y/o A/C had finally died. Rafeal explained how it might be impossible to get an original compressor and it’s cost. Rafeal DID NOT try to steer me to an expensive unit. My wife & I picked out an A/C unit that’ll work best for us. Guess what?! The A/C unit is HALF of what other companies want to charge. My wife & I feel good about the decision WE made & the company Rafeal represents. We WILL have a good, long lasting relationship. Thanks for sending Rafeal. I KNOW Miguel WILL pick up all the good people skills Rafeal has mastered.

Wonderful job, from initial inquiry about service to completion of job. Offered to repair the old furnace but recommended replacement...next day, everything installed to code (heater and a/c) in about 6 hours. No high-pressure sales baloney! Affordable payments! I'm so happy and the house is warm and comfy! Looking forward to lower electric bill come summertime! Very, very pleased with this company! So glad I found them!

Rafael is very polite And Professional especially very considerate of keeping my floors clean by putting on his clean booties.

Rafael was on time and gave great info on what was wrong with system and offered good solutions. I am definitely impressed. He did a great job.